Shipping policy

Shipping Policy

Thank you for shopping with KBean. We aim to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1 business days after payment is confirmed. Orders are not usually processed on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Times

Estimated delivery times after shipment are:

  • United States: 7–10 business days
  • United Kingdom: 7–10 business days
  • Canada: 7–10 business days
  • Australia: 7–10 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, peak seasons, or other circumstances outside our control.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Promotional or free shipping offers may be available from time to time.

Tracking

When tracking is available, tracking details will be sent to the email address provided during checkout. Please allow some time for tracking information to update after your order has been shipped.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible at kbeansp@gmail.com if you notice an error in your shipping information.

Once an order has already been shipped, we may not be able to change the delivery address.

Lost, Delayed, or Missing Packages

If your tracking shows that your package has been delivered but you have not received it, please first check your mailbox, surrounding property, household members, neighbors, or local carrier.

If you still cannot locate the package, contact us at kbeansp@gmail.com and we will assist you with the next steps.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and supporting photos so we can review the issue and provide an appropriate resolution.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees depending on the destination country. Any applicable charges will be handled in accordance with local laws and the information displayed at checkout.

Contact Us

If you have any questions about shipping or delivery, please contact us at:

KBean
Email: kbeansp@gmail.com